Terms of Service

Last updated: July 30, 2024

Fandoro values the privacy of your professional information. We do not sell, or otherwise share your professionally identifiable information with any third parties, except as necessary to provide the solutions you have requested or to promote a safe and improved experience on the Website, in accordance with this policy.

Payment Card Details

fandoro.com does not capture or store your Payment Card details. All transaction details are captured on the payment gateway’s secure payment page and securely transmitted to your card issuer for authorization. Fandoro does not have access to or store your complete card account information during or after the transaction process.

Refund Policy

Due to the nature of our business, all solutions purchases are final. We do not offer refunds for any solutions once they are purchased. By making a purchase, you acknowledge and agree that no refunds will be issued under any circumstances.

Privacy and Information Collection

We collect and store your information to provide solutions and features that meet your needs and to customize our website to make your experience safer and easier. You can browse the website anonymously, but once you provide us with your information, you are not anonymous to us. You have the option to not provide information by choosing not to use a particular solution or feature on the Website.

We automatically track certain information about you based on your behaviour on our Website. This information is compiled and analyzed on an aggregated basis and may include the URL you came from, the URL you go to next, your computer browser information, and your IP address.

Use of Your Information

We use your information to provide the solutions you request, address your queries and complaints, resolve disputes, troubleshoot problems, help promote a safe solution, inform you about offers and updates, customize your experience, detect and protect against fraud and criminal activity, enforce our terms and conditions, and as otherwise described at the time of collection.

Sharing of Information

We may share your information with our corporate entities and affiliates to help detect and prevent identity theft, fraud, and other potentially illegal acts, correlate related accounts, and facilitate joint or co-branded solutions you request. These entities and affiliates may not market to you unless you opt-in.

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to respond to legal processes or protect the rights, property, or professional safety of our users or the public.

Security Precautions

Our website has stringent security measures to protect against the loss, misuse, and alteration of information under our control. We use secure servers to protect your information. However, transmissions via the Internet cannot be made absolutely secure, and Fandoro will not be liable for disclosure of your information due to transmission errors or unauthorized acts of third parties.

Opting In / Opting Out

Users can opt out of receiving non-essential communications from us. To remove your contact information from all lists and newsletters, please write to us at support@fandoro.com.

Your Consent

By using the Website and providing your information, you consent to the collection and use of the information you disclose in accordance with this policy, including the sharing of your information as described.

Policy Changes

If we change our policy, we will post those changes on this page. Please review this policy periodically.

Grievance Officer

In accordance with the Information Technology Act 2000, the Grievance Officer is:
Ms Smita Mishra
Fandoro Technologies Pvt. Ltd.
SupremeWork H.No. 23,
Mehrauli-Gurgaon Rd,
Nearby Sultanpur Metro Station, Sultanpur, New Delhi, Delhi 110030
Phone: +91- 8810539254
Email: sm@fandoro.com
Time: Mon – Fri (09:30 – 18:30)

Questions?

For questions regarding this policy statement, please contact us at support@fandoro.com.